Merchant onboarding form
A merchant onboarding form built for payment applications.
A merchant onboarding form should do more than collect contact details. Merchant Scanner structures the company, ownership, processing, website and document information that payment teams need, then carries the completed file into review and underwriting.
Collect the information reviewers actually need
The onboarding flow can capture legal entity information, trading names, directors and owners, settlement details, expected processing volumes, ticket sizes, target markets, recurring billing, licences and website information.
Supporting files stay with the application so the merchant does not need to send the same evidence through a separate email chain.
Show what is missing before submission
Progress tracking makes incomplete sections visible before the file reaches underwriting. This reduces avoidable back-and-forth caused by missing ownership details, expired identity documents or incomplete processing information.
Use one record after the form is submitted
The submitted form becomes part of the operational merchant record. The team can continue into identity review, risk assessment and acquirer matching without copying answers into another system.
Questions
Frequently asked questions
What should a merchant onboarding form include?
Typical sections include company information, ownership and directors, processing profile, banking, website details, licences where relevant and KYC or KYB document uploads.
Can the form be used for high-risk merchants?
Yes. The workflow can collect additional information needed for specialist or regulated verticals and continue into risk review before acquirer selection.
Can the team track whether the merchant has completed the form?
Yes. Merchant Scanner is designed to show onboarding progress so the team can see what is complete and what remains outstanding.